Training & Documentation
An Organization Built to Last
Even if you’ve built the perfect database, unless you’ve trained your people how to maintain it, it won’t last for long. Whether it’s supporting existing staff through a process transition or onboarding new employees, a lot of time and resources go into this onboarding process. We design training programs and documentation so your new employees know exactly where to go to answer the immortal question, “Okay, but how do I do that?”
Your Guide to Navigating Your Systems
Unlike many data solution firms, we don’t just dump endless text in a changelog nobody looks at. We’ll provide whatever combination of indexed, easy-to-read, image-based step-by-step guides, instructional videos, and in-person training so anybody can learn to navigate your new system. And our door is always open – anybody on your staff is welcome to reach out directly. Whether you encounter a new issue or need a refresher, we will provide consistent support.